The giant presence of a lighthouse, topped with a powerful beacon, conjures images of safe guidance and the warning of imminent danger for those travelling by sea.  Historically, lighthouses have been used to mark points of hazardous coastline as well as to indicate the entrance to a secure harbor.  It is unfortunate that the number of operational lighthouses continues to decline as their purpose is replaced by advanced geo-location technology.  Still, the lighthouse itself remains an iconic symbol for a safe journey home and for an illuminated path during difficult times.

Like the lighthouse, a leader is also in a position to provide guidance and to cast a concentrated light on the unseen perils facing people and an organization.  Through their personal light do they light the way for others, and from the brilliance at the core of their being are they meant to shine out!  Read more »

Last week I discussed one reason why poor employee performance may be the leaders fault. The following are two additional reasons that employee performance may suffer and what you can do about it.

Expectations are Not Clearly Defined

Our experience has shown that across different industries people are hired but the results that are expected from these new employees are not clearly defined. In most companies the on-boarding process is weak and inconsistent. Employees are hired and expected to navigate this process on their own. The results are many times disastrous and expensive.

Consider these examples of expectation misalignment. Many of the companies we work with have expectations of Business Development but fail to explain the parameters or the numbers they are expected to achieve. Read more »